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ABOUT PRAZISE
HIGH QUALITY, DIRECTLY TO YOU. WHY?We have cut out the middlemen of traditional distribution to be closer to you, halving the retail price.
New Model Morse Code X-3
DESIGN CONCEPT
Don’t use bullets for war,use bullets for watches
Since each discarded bullet can only make one dial, all our watches are unique and have their own stories to tell.
We will allow you to enjoy high-quality watches at a preferential price.We have put our hearts, souls, and more work than we care about into these series, striving to perfectly blend unique designs,subtle references, hand-made high-quality components and truly unique stories!
Hope you like our design and concept.
Thank youShop Now
Check out our products.
OUR PROMISE
FREE WORLD WIDESHIPPING24-HOURS SUPPORT SERVICE24 MONTHS WARRANTY30 DAYS RETURNSSHIPPING
Local & international shipping to most of the countries in the world is available when ordering Products from our Website.
We are committed to apply to the same quality standards for the shipping as we do for all aspects for PRAZISE.
The shipping time will depend on your exact destination and your country’s custom handling, but mostly varies around 2-5 days. However, specific shipping times cannot be guaranteed.TERMS OF WARRANTY
We warrant to you that the Products will be free from breakage or malfunction under normal use due to defects in material or workmanship for a period of two (2) years upon receiving the Product from us (“Limited Warranty”). This Limited Warranty does expressly not extend to the case, strap, finish and crystal.
The Limited Warranty will become null and void if the Products are modified or altered, misused, abused, tampered with or taken apart, or if the Products are repaired by anyone other than an authorized repair centre.
OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE APPLICABLE PRODUCT THAT YOU HAVE PURCHASED FROM US. EXCEPT FOR THE LIMITED Warranty MADE BY US, NEITHER WE NOR ANY SUPPLIER OR MANUFACTURER OF PRODUCTS MAKE ANY WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS AND ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED, WHETHER EXPRESS WARRANTIES OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
In case of a breach of the Limited Warranty, we will either, at our option.- repair any defective Products at our cost; or
- replace any defective Products with the same or a comparable product at our cost; or
- refund the purchase price of any defective Products.
The foregoing remedies are your sole and exclusive remedies and our entire obligation and liability for any breach of the Limited Warranty and you shall have no other remedies whatsoever in case of a breach of the Limited Warranty. In particular (without limitation), you shall not be entitled to any damages whatsoever (including without limitation incidental, indirect, consequential or special damage arising from any or all uses of the Products) or a rescission of the sale and purchase contract for any reason. Kindly be advised that when asserting any remedies due to a breach of the Limited Warranty, you will only be afforded the remedies outlined above under the express condition that you provide us with a copy of a valid purchase receipt for the defective Product. Otherwise, we shall not have any obligation and liability out of any breach of the Limited Warranty and, accordingly, you will not be afforded any of the remedies outlined above.
Repair and Service
You must ship or bring the defective Products to one of our authorized representative partners. Check on www.prazise.co for our authorized representative partners.
When shipping or bringing your defective Products to our authorized representative partner, please pack it carefully and securely and make sure not to ship the defective Product in its original packaging. As we are not liable for damage, theft or loss of your defective Products during shipping, we recommend that you insure your Products against damage, theft or loss.
Be sure to provide the following information to us:
1.full name;
2.mailing address (street, city, state, zip code);
3.preferred phone number (with country and area code);
4.email address (to help expedite your repair);
5.copy of a valid purchase receipt for the defective Product;
6.copy of the warranty card (if available);
7.a note explaining the nature of the problem.
In most of the cases the repair of the defective Product will be completed within 4-6 weeks. Please note there may be issues beyond our control, such as holidays, parts backorders or unique repairs that affect any repair or times.
For repairs not covered by the Limited Warranty, an estimate as to costs and times will be provided, whereby approval and payment for repair must be obtained prior to processing any repair.
FAQ - FREQUENTLY ASKED QUESTIONS
GENERAL
What type of watches are PRAZISE watches?
All of our watches are automatic and to highest quality standards in regards to material, design and finishings!
My watch stopped or is running late, what can I do?
Please make sure that your watch is fully winded (42 times complete turns of the crown). In case your watch is not working properly please contact us.
Does PRAZISE buy back products from customers?
We generally don’t buy back pre-owned products.
Can I get information about a PRAZISE watch I already own?
For the current collection all details are available on the website.
There might be limited details for former collections, consisting of:
- Type of watch and material
- Type of movement
- Model name or name of collection it belongs to
How to collaborate with PRAZISE?
For any collaboration inquiries please contact us
Is my watch waterproof?
Most of our PRAZISE watches are 10ATM water resistant, and suitable for everyday use: bathing,swimming,water splash, hand washing, and rain.
We don’t recommend wearing the watch for dive!
ORDER, SHIPPING AND RETURN
Did my order go through?
You will receive a first email confirmation that your order has been processed, Then, a second email will follow shortly after, that your shipment has been prepared, and shipment done. The email will include a tracking number in order for you to be able to track your order!
How can I pay?
We accept all major credit cards
WARRANTY, REPAIR AND SERVICE
How can I get my PRAZISE product repaired or serviced?
Please refer to our warranty policy and contact us
Is there a warranty for my PRAZISE product?
We offer a 2-year limited warranty from the date of your watch purchase.
Should you need more detailed information, please refer to our warranty policy.
How do I claim a warranty issue?
Please refer to your local seller and be sure to include proof of purchase, photos, and a description of the issue you are experiencing and your contact information. For more information please have a look at our Terms of Warranty.PRAZISE SPACE
CONTACT US
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